- Installs, configures and provides technical support for desktops and/or notebooks according to internal standards;
- Provides primary technical support for peripheral IT equipment (scanners, printers, etc);
- Uses infrastructure management and remote connection applications to
operate remotely;
- Solves problems assigned through internal Helpdesk applications;
- Resolves incidents reported by internal customers;
- Collaborate with co-workers to solve problems (related to their PC);
- Makes activity reports, according to the norms and procedures;
- Fulfills all the roles and responsibilities assigned to him, as part of a
project, in accordance with the job description and/or with the indications received from the management;
- Attends other services (if requested), in accordance with the communicated specifications.
- Travel will be required from time to time to other offices
- All travel expences will be covered
-Mandatory we need someone with driving license and a car