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IT Support Technician with English - Bacau

Companie Verificata

Adaugat: 3 săptămâni în urmă

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Companie:
SCC Services Romania
Functia Jobului:
Inginerie & tehnologie
Industrie:
IT si telecomunicatii
Locatie & Tipul Jobului:
Bacau | Program Full Time
Nivel experienta:
Nivel mediu
Descriere:

ROLE AND RESPONSIBILITIES:

  • Act as initial point of contact for all end-user support requirements;
  • ​Act as first line support for any users experiencing issues with room bookings;
  • Provide video and audio 1st line support services;
  • Incident logging and tracking;
  • Attempt to resolve as many incidents as possible at first point of contact offering advice and guidance;
  • Provide day-to-day Video Conference session support, including programming call and call monitoring, assist in testing links to authorised external companies, monitor usage and availability of equipment in rooms;
  • Record all incidents and Video conference requests within the SCC service desk tool;
  • Monitor mailbox in accordance with OLA’s and SLA’s.


What we offer:

  • High quality external and internal technical trainings with a dedicated training department.
  • Reimbursement of certificates and tuition fees for qualifications that are part of your individual training and development plans.
  • Monthly benefits package:
    • Fixed benefits:
      • Recommendation Bonuses for new team members;
      • Private medical subscription;
      • Work from home allowance;
      • Transportation allowance;
      • Easter/Christmas bonus;
      • Free Bookster corporate library subscription;
      • Career development opportunities.
    • Flexible benefits:
      • Meal tickets;
      • Vacation & cultural vouchers;
      • Retail vouchers (eMAG, IKEA).

Sfaturi de siguranta

  • Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
  • Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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Numele anuntului: IT Support Technician with English - Bacau
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