Candidatul ideal

ITALIAN SPEAKERS - Cluj-Napoca
We are currently recruiting amazing ITALIAN Customer Service Representatives

IF You are / You have:

• Fluent in ITALIAN ︉︇︄︍︈︋︋️​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎- written and spoken as well as good comprehension skills
• Able to listen, connect and solve problems of our customers (screening plans, technical issues, payment, streaming devices, content, etc)
• Curious about how streaming on various devices (TV, phones, gaming systems, etc) works
• Ensures compliance with company regulations with regards to Data Security and Protection Standards
• A basic understanding of computers and home networking terminology (operating systems, browsers, routers, modems, etc)
• The ability to quickly adapt to change with a positive and enthusiastic attitude
• The drive to be successful and contribute to the success of others
• Preferably have experience with working in a customer service environment

Descrierea jobului

ITALIAN SPEAKERS - Cluj-Napoca
Customer Service Representatives
IF You Love:

• Providing great customer service in a non-scripted world for all customers by phone and chat
• Getting ︁︀​︂︃︃​︁︂︇​︁︂︈to the right resolution with every call so members can get back to streaming
• A fast-paced and team-based international work environment
• Interacting with all types of people from all over the world
• Learning new things every day and finding creative ways to solve problems
• Supporting your team performance by giving and receiving constructive feedback.

JOIN OUR TEAM!!

Our Offer:

• Attractive rewards and additional performance based bonuses
• Annual fixed bonuses
• Full private medical insurance & discounted prices for the dependents of the employee
• Child birth support
• Online library access for passionate book readers
• Various discounts for gym classes & other recreational activities
• Multicultural and enthusiastic work environment
• Access to the company’s cultural events including well-known festivals in Romania
• Lunch vouchers