Junior Technical Support Engineer -German- Hybrid Bucharest
Adaugat: 1 săptămână în urmă
GENPACT ROMANIA SRL
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Responsibilities
• 1st level/entry level support for medical devices, application and interfaces (phone and e-mail)
• Documenting and processing specific product group complaints and forwarding them to the 2nd level support
• Answering 1st level user questions
• Adhering to organization and department policies, quality procedures and protocols
• Ensuring all relevant processes are performed per internal SOPs
• Expand knowledge through continuous training to keep up to date on new changes or product launches
• Take over special parts like Webshop, Knowledge center or customer portal
• Recognize the priority of individual cases
• Support quality through documentation and recording of cases
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
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