Responsibilities

• Supervise a team of currently fifteen legal advisors, with hierarchical structure already in place, setting performance goals, tracking progress, and ensuring team efficiency.
• Oversee recruitment, selection, and performance evaluations, fostering a culture of high achievement.
• Serve as a point of contact between senior leadership and team members, addressing any concerns or issues that arise.
• Design, implement, and review collection strategies that support the company’s overall business goals.
• Ensure all debt recovery activities comply with state and federal regulations through regular compliance audits.
• Resolve complex disputes and manage escalated complaints related to collections.
• Approve the process for writing off bad debts that cannot be recovered.
• Ensure all collection efforts strictly follow applicable laws and regulatory guidelines.
• Perform audits to assess the compliance of collection practices with legal standards.
• Track and report on the effectiveness of collection activities, including the status of accounts receivable.
• Use performance data and compliance assessments to recommend and implement improvements.
• Lead negotiations with debtors to arrange repayment plans or settlements.
• Oversee and approve the write-off of unrecoverable debts.

Requirements and Skills

• Proven experience as a Legal Manager or in a similar Legal Collection management role.
• Strong people orientation and results-oriented mindset.
• Demonstrated experience with Legal collection metrics and analytics.
• Ability to design strategies complemented by strong leadership capabilities.
• Excellent active listening, negotiation, and presentation skills.
• Proficient in building and managing interpersonal relationships at all organizational levels.
• Comprehensive understanding of relevant legislation and best practices in collection.
• Bachelor’s degree in Legal Sciences.