What we do We bring together empathy and engineering, behavioral design and technology, art and science, design thinking, and agile development so that technology can truly serve people. We design and build frictionless software  that puts the human experience at the center. Because we believe that people can achieve their true potential especially when software hides complexity and gets the job done through beautiful, simple interactions. What we need We’re looking for a  Linux Operating System Engineer  (Level 2)  who shares the same drive to improve people’s lives through technology and design. You’ll be working at the heart of top innovation projects for some of the most hyped industries at this moment.  Together with our team , you’ll be helping us assume responsibility for various roles inside the team. What you’ll do Provide Level 2 Linux Operating System support for entities across Europe, during business and non-business hours; Work on site 2 days/ week in Bucharest; Install and configure tools and software related to Linux Operating System; Create or perform annotations to the installation manuals and procedures; Review existing procedures and suggest improvements; Perform functional tests of the components that have just been installed, based on written test cases that are present in existing procedures; Update and communicate all elements needed by the Technical Lead and support him / her in building the monitoring reports; Keep up to date the job descriptions, operating procedures and the documentation related to your day-to-day activities; Occasionally provide on-call support outside business hours and document these activities in the BP2I tools. What will help you succeed ITIL methodology; Secure the quality of the services according to the Service Contracts; Level 2 support: management and resolution of L2 incidents; Interventions and follow-up on incidents; Enhancement of the incident reports and knowledge base; Client Relationship: communicate changes, incidents and provide a summary about service quality. Not the role you're looking for? Discover more career opportunities in our team at  https://qualitance.com/careers/ Perks you'll enjoy Monthly meal tickets; Flexible work schedule; Private medical care: Regina Maria or Medlife; Access to learning & growth programs; Gym & fitness cards: 7card; Referral & loyalty bonuses; “Welcome Baby” gifts for new parents. Powered by JazzHR