Candidatul ideal

Experience in hospitality industry or strong customer service experience
Excellent verbal & written communication
Proficient with the use of Microsoft Office tools
Problem solving
Good organizational skills
Strong customer focus
Fluency in English and local language

Descrierea jobului

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What this job involves

The Mail & Supplies Specialist reports to the Office Services Coordinator and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building.

Your responsibilities:

• Manage incoming / outgoing mail and courier services.
• Coordinate mail handling across buildings and effectively liaise with the team.
• Receive, direct and relay mail related correspondence (telephone, fax & email, scans).
• Liaise with courier partners to maintain excellence of service delivery (DHL, POST, Securitas, S&S, etc.).
• Suggest ways to make mail processes and records more effective and efficient.
• Present necessary data to manager about activity in the mail room.
• Monitor and maintain mail consumables stock according to agreed par-stock levels.
• Provide reception coverage and assistance if required and be familiar with basic Receptionist Role & Responsibilities.
• Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
• Prepare for/attend:

1. Weekly catch up meeting with Office Services Coordinator & Facilities Manager
2. Bi Weekly team meetings

• Be familiar & adhere to Office Services internal procedures.
• Handle and update allocated daily Trouble Ticket requests not less than twice a day when still pending.
• Assist in training the Receptionist Floats
• Support the wider JLL on-site team
• As front line employee, act as an ambassador of the Integrated Facilities Management program
• Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.
• All other tasks and duties as required.

Sound like you? To apply you need to have:

• Experience in hospitality industry or strong customer service experience
• Excellent verbal & written communication
• Proficient with the use of Microsoft Office tools
• Problem solving
• Good organizational skills
• Strong customer focus
• Fluency in English and local language

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

Apply today!