Scurta descriere a companiei

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.





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Cerinte

• Technical project management experience servicing internal stakeholders or customers, managing multiple projects at once.

• Customer service experience in data services or SaaS.

• Relational, NoSQL, or Graph database experience.

• SQL experience.

• Proactive and critical thinker.

• Shows bias for action. A result-oriented “doer”.

• Excellent team player.

• Ability to identify significant problems and opportunities for improvement.

• Adaptable and able to work effectively in a fast-paced dynamic environment.

• Plans, organizes, and schedules work in an efficient, organized manner.

• Ability to focus and execute on key priorities.

• Proficiency in Excel/Google Sheets.

• Language abilities English & Portuguese.

Responsabilitati

• Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deployment timelines.

• Serve as the primary point of contact for customers throughout their deployment,

establishing and maintaining strong relationships.

• Collaborate with customers to understand their specific requirements, goals, and

• expectations for each project.

• Conduct comprehensive onboarding sessions with clients

• Help customers develop comprehensive project plans, including scope, milestones,

• deliverables, and resource allocation.

• Coordinate and communicate project timelines, progress, and updates to customers and internal stakeholders.

• Facilitate effective communication and collaboration among project team members,

ensuring alignment and clarity of project objectives and tasks.

• Conduct regular project status meetings and provide timely updates to stakeholders

• Continuously evaluate and improve project management processes and methodologies, identifying areas for optimization and efficiency enhancement.

• Route technical issues to Support and manage technical escalations during the

onboarding phase.