Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Procurement – Senior Process Associate – Italian – Hybrid BucharestThis role is a key link between your clients and their providers, as you will monitor the process of supplies’ delivery. In this role, you will be responsible for all the activities related to transactional procurement which include: Responsibilities• Processing of procurement documents, including writing, updating and improving of SOP; • Processing & booking of purchasing requisitions, purchase orders, materials catalogues, delivery notes, goods receipts and other procurement documents;• Answering supplier’s requests & purchasing hotline;• SOX compliance processing;• Procurement reporting;• Procurement hotline;• Reception and verification of requisitioning of users and buyers;• Analyze completeness of purchase requisitions, RFQ packages and technical specifications;• Escalation of vendor identification;• Preparation of RFQ packages, forwarding and follow up;• Answer supplier questions and advise on RFQ response required;• Consolidation of RFQ responses;• Assist in or Recommend suppliers based on both price and non-price factors;• Purchase order preparation and issuance;• Follow up of RFQ package (if no return by RFQ deadline) and PO received by suppliers (if no action by delivery date);• Build good rapport with clients/vendors, category/commodity managers;• Assist Supplier negotiations for large buys;• Register and respond to PR or Procurement related inquiries by clients/vendors;• Be focal point and facilitate resolution of customer complaints;• Daily follow-up on customer projects; • Daily communication/interaction via email/phone with customers;• Preparing and presenting in weekly conference calls reports with KPI and project status;• Handling daily customer queries;• Create, update, revise, and submit standard operating procedures for approval;• Follow the training plan set by management, complete it on time, and highlight potential risks for delays;• Act as a backup or cross-trained for another process or scope of work.Qualifications • Full professional knowledge of Italian, min. C1• Business School Degree or qualification or minimum relevant work experience directly related experience to procure to pay, ideally in a multinational environment.• Ability to work under pressure in a dynamic environment.• Microsoft Office proficiency, especially Excel.• Basic financial analysis skills• Ability to be hardworking and to think “outside the box”.• Interpersonal and teamwork skills.• Verbal and written communication skills.• Problem solving.• Cultural awareness in a diverse and international environment.• Thirst for learning.What do we offer you?• Attractive salary.• Stable job offers - employment contract.• Work in a multicultural and diverse environment with employees from over 30 countries.• Genpact professional training and great career development opportunities.• Friendly work environment (Best Office Award 2015).• Free access to our award-winning learning platform.• Benefits such as meal tickets, medical insurance, etc.