Candidatul ideal

Hoya Lens Romania is recruiting for Product System Engineer in Bucharest, who will provide technical assistance and support on software or hardware issues, working closely with IT Manager to ensure smooth operation and troubleshooting of IT systems.

To be able to fulfill this role you must have:

• A degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
• Basic understanding of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
• Familiarity with networking concepts (e.g., TCP/IP, DNS, DHCP) and troubleshooting network issues.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent communication and interpersonal skills, with a customer-focused attitude.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Experience with helpdesk or IT support is a must.
• Experience with Active Directory and Office 365.
• English Speaker (intermediate level)

Descrierea jobului

Key Responsibilities:

• Assist with the installation, configuration, and maintenance of hardware and software systems.
• Supports the design, development, and modification of product database in various company’s systems.
• Matches product range between systems, catalogue, and manufacturing
• Manages the company’s product range with active support of marketing team.
• Perform routine maintenance tasks, such as system updates and backups.
• Perform routine system administration tasks and user account management.
• Troubleshoot and resolve system issues related to hardware, software, and network connectivity.
• Support the deployment and integration of new technologies and applications.
• Document system configurations, changes, and procedures for knowledge sharing and compliance.
• Participate in system upgrades, migrations, and disaster recovery planning.
• Provide technical support and guidance to end-users as needed.
• Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.
• Provide guidance and training to end-users on the use of IT systems and software.
• Assist with the setup and deployment of new hardware and software.
• Collaborate with IT staff to identify and resolve complex technical issues.
• Ensure compliance with company policies and procedures related to IT security and data protection.

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development in a global organisation
• Collaborative and supportive work environment.
• Bookster, Linkedin Learning, eye devices for employees and their family members, medical subscription, etc