You will be responsible for:
Building and maintaining exceptional customer relationships.
Ensuring the timely and successful delivery of tailored solutions to meet customer needs.
Overseeing forecasts, open orders, contract compliance, and margin optimization.
Managing escalations, quality issues, and pricing negotiations.
Coordinating with cross-functional teams to lead continuous improvement initiatives.
Monitoring and reporting on key performance indicators (KPIs), including revenue, inventory, and on-time delivery.
Engaging in budgeting, contract management, and RFQ processes.
Leading and inspiring teams, contributing to a positive and collaborative company culture.
You will report to Executive Director.

You are our missing link when you recognize yourself in the following:
Strong communication and relationship management skills with a knack for conflict resolution.
Proven experience in program management, including handling complex projects and cross-functional teams.
Analytical mindset for identifying gaps and implementing efficient solutions.
Expertise in escalations, negotiations, and contract management.
Passionate about driving continuous improvements and operational efficiency.

Join our team and become part of a company that values your expertise, invests in your growth, and provides a supportive and friendly workplace!

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