Collections Specialist with French
Adaugat: 1 săptămână în urmă
Capgemini Services Romania SRL
Collections Specialist with French
Adaugat: 1 săptămână în urmă
Capgemini Services Romania SRL
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- How general responsibilities look like?
- Responsible for the day-to-day management of the client’s Accounts Receivable portfolio
- Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements
- Ensures quick resolution by the Credit Control Team of issues and escalated items
- Manages a complex AR portfolio, negotiates and implements payment solutions with clients
- Responsible for achieving cash collection and ageing targets
- Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
- Regularly assesses all credit management controls and procedures for change and improvement
- Develops strategies and solutions for problematic customers
- Develops strategies and solutions to overcome credit management and credit control challenges
- Is able to develop customer complex account reconciliations
- Ensures cash collection targets are met
- Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes
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