The Global Solutions Risk and Compliance (GSRC) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders.

A Quality Analyst is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies.

Key job responsibilities
Your job responsibilities as a Quality Analyst may include:
• Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets.
• Must be able to comprehend SOPs with minimal support and identify opportunities.
• Identifies anomalies through audits (SOP defects, Process gaps etc.).
• Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale
• Proposes solutions on quality/productivity and work on milestones with managers
• Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner.
• Prepares key insight trends and share reports on regular basis.
• Provide feedbacks to the associates and close loop on audit observations.
• Respond to stakeholders with guidance and flags any updates to Lead/Manager