Candidatul ideal

We are seeking a detail-oriented and highly organized Retail Operational Coordinator to join our team.

In this role, you will support the operational functions of our retail stores, ensuring smooth and efficient day-to-day operations. You will work closely with Store Managers, Regional Sales Managers, and HQ team, to implement and maintain operational standards, improve processes, and enhance overall store performance to ensure their proper functioning. This role guarantees that all operations are conducted efficiently, within budget, and in compliance with local regulations and company standards.

Requirements

Minimum experience in a similar position or experience as Store Manager/ Area Manager in a retail company;
We appreciate people who manage to find solutions to unforeseen situations, with strategic thinking and adaptability;
Experience in a similar role or with similar responsibilities is a must;
Bachelor's degree in Business Administration, Retail Management, or a related field;
Strong communication and collaboration skills, both in writing and speaking, Romanian and English language;
Good knowledge of Microsoft Office (Word, Excel, Power Point, Outlook);

Descrierea jobului

MAIN ACTIVITIES:

Stores and office supplies:
Check and set budget for stores on office supplies platform, monitor the orders ︁︀​︂︃︃​︇︉​︆︄made by stores;
Manage the collaboration with suppliers and their list of products according to needs, negotiate prices and cooperation terms;

Waste and environment management:
Organize with specialized local collectors / local public authority the waste collection in stores according to lease agreements, according to environment and sustainability company’s standards and according to local legislation;
Create procedure for stores and guidelines in regards to selective collection of waste, monitor the implementation and the operations according to shopping centers rules, company’s standards and local legislation;
Monitor the expenses related to municipal waste collection and the revenues from selling the recycled waste;
Manage the collaboration with external environment consultant in regards to obligation to fulfill by the company, monitor the activity and update the changes according to expansion and legislation;
Manage the implementation of environment obligations in office and all stores with various departments (product, it): ecotax, green tax, specific certificates needed, adjusting fiscal documents, in direct contact with local departments as well with external departments from the group;

External cleaning and DDD services (disinfection, disinsection, deratization)
Organize with specialized service providers the cleaning services in stores and office: research, operations and cost negotiations, monitor the results and feedback from stores, monitor the efficiency and expenses, keep costs under control;
Support the stores in cooperation with external partners, create procedures to follow by both parties, set right expectations, fast reaction in case of claims or special needs;

Payment methods - implementations in stores:
Connected with the company’s needs in terms of payments processors (e.g. card payments terminals);
collaborate with external partners providers of card terminals, bank and gift & social cards as Sodexo, UP, Edenred;
Support the stores in cooperation with processors in case of claims, updates implementation;
Cooperate with all internal departments in fiscal implementation and adaptation of new solutions as well in all updates related to fiscal cash desk system;

Cash management operations in stores:
Organize together with other departments involved the cash collection operations in stores together with the bank and cash collection partners;
Support the stores and other departments in cooperation with partners, in case of claims or reconciliations;
Monitor the availability of new solutions, manage the implementations and updates according to standards and local legislation, monitor the expenses and the efficiency;

Security for stores:
Settle agreements between company and security providers every time when changes are required or new stores are open, in collaboration with Loss Prevention department;
Prepare the documents according to the legislation for drawing up the security plan to be submitted to police (with Security companies) and for the risk analysis to physical security (with external specialized partner) for each new open store and renews every 3 years;

Electricity contracts for stores:
Identify the need and obligations according to lease agreements, standards and legislation;
Identify the local supplier and settle the agreement in collaboration with Purchasing;
In collaboration with Purchasing, negotiate the fees and analyze package options for multiple locations;

Opening of new stores overview
Overview for such activities as ordering fiscal printers and monitor fiscalization process, ordering phones, mobile subscription, internet in stores;

Reporting and invoice processing
Process in internal system the invoices related to managed services, check the invoiced costs and terms;
Report to management, auditor and connected departments the specific data and costs related to managed services;

BENEFITS:
Stable position within a well-established company in textile industry.
A welcoming and motivating environment.
Opportunity to participate in international projects.
Extra vacation days based on the seniority in the company (up to 25 days/year).
Indefinite employment contract with additional benefits: bonuses according with KPIs, private medical care, employee discount for LPP’s brands and meal tickets (40 lei).
Employee Assistance Program HELPP (legal, financial, personal).
Hhybrid work after the induction period.
Laptop and phone.