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The Access Group is one of the leading providers of business management software to small and mid-sized organizations in the UK, Ireland, and Asia Pacific. Over the past years, we’ve gone from almost 1,000 to 6,000 people. We help over 60,000 customers across commercial and not-for-profit sectors become more productive and efficient.


Our Global Operations Center in Romania is on a journey of continuous growth and want to engage with top talent around the country. Headquartered in Timisoara, we offer you the possibility to work remote and join our offices at your choice.


Helping everyone at Access Love work and Love life is at the heart of everything we do. It shapes how we do things and allows us to create a place where people want to be and can be at their best.


We’re passionate about our values, which guide how we all make decisions and get things done. We love to make our customers lives easier so our value to ‘Make Access better every day’ is one we’re obsessed with. From attracting the right people, helping them grow and be the best they can be, we’re helping people at Access to love what they do and be happy.

Cerinte

Your skills and experiences might also include:

1. Sales & Administrative Expertise: Proven experience in sales administration or a similar role, preferably in a sales environment. Familiarity with contract creation, proposals, and billing processes is an advantage.

2. Technical & Organisational Skills: Proficiency in Salesforce or other CRM systems. Strong organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

3. Communication & Customer Service: Excellent written and verbal communication skills. Strong customer service orientation with problem-solving abilities. Experience with cold calling and customer outreach campaigns is a plus.

4.Team Collaboration & Industry Knowledge: Ability to support team members and work collaboratively. Some experience in the hospitality industry is preferable but not essential.

Responsabilitati

Day-to-day, you will:  

1. Salesforce & Database Management: Upload, update, and maintain sales opportunities and customer data in Salesforce, ensuring accuracy and completeness. Routinely clean and manage databases to uphold data integrity across systems.





2. Contract, Proposal & Customer Support: Prepare contracts, recontract paperwork, and proposals in collaboration with sales teams. Assist customers with queries related to support portals, billing issues, and general service questions while managing customer communications and ensuring timely responses.





3. Marketing & Sales Assistance: Support marketing efforts, including planning, execution, and customer outreach. Assist with managing downsells, cancellations, and account transitions. Eventually, be open to a small amount of cold and warm calling to support sales campaigns and lead generation.





4.Cross-Team Collaboration & Administrative Support: Work closely with sales, marketing, and customer support teams to ensure smooth processes and service delivery. Provide administrative assistance and contribute to the overall efficiency of the team.

Alte informatii

SALES ADMINISTRATOR



We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   



Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. 





What does Access offer you?  



We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliever on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more.



What are we all about? 

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. 

  

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.   



Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.  



Love Work. Love Life. Be You.