Job Description:
As a Sales and Customer Services Advisor, you will play a crucial role in driving our online sales and helping customers find the perfect flooring solutions for their homes or businesses. You will be responsible for engaging with potential customers via phone, email, business whatsapp and social media platforms, building relationships, and providing expert advice on our product range. This is a fantastic opportunity to join a company with huge ambitions and make a real impact at an early stage.

Key Responsibilities:

• Follow up on all potential leads in a timely manner achieving the highest possible conversion rates.
• Respond to customer inquiries via all platforms in a timely and professional manner.
• Provide expert advice and guidance on our flooring products, helping customers choose the best option for their needs.
• Process customer orders and ensure all details are accurately recorded.
• Achieve and exceed sales targets, contributing to the overall growth of the business.
• Maintain up-to-date product knowledge and stay informed about industry trends.
• Also be responsible for the after sales and customer service side of the business.
• Work extremely closely alongside the owners and management of the company.

Benefits:

• Competitive salary with attractive commission structure.
• A real opportunity to join a new start-up company and have a genuine impact on a business. There is no limit to the development opportunity.
• Remote working opportunities.
• Training and development to grow your skills and product knowledge.
• Be part of a supportive and collaborative team in a fast-growing company.
• Opportunities for career advancement.