Your day to day:Vodafone Network Operations exists to assure our many networks and technologies across Europe, maximising the availability of our products and services through proactive and reactive maintenance to prevent incidents and minimise outage time for our customers. Digital & ZTO is key to meeting this goal through the delivery of tools and automation to adopt a data led approach, minimise opportunity for error, and ultimately increase the efficiency of the department through the automation of routine activity.The Scrum Master Specialist is acting as a project coordinator and servant-leader for the customer’s team and manages agile activities on a day-to-day basis, defining priorities and helping to ensure that scope and timelines are adhered to.As a Scrum Master, the role is to coordinate, coach and guide the teams on Agile best practises, and achieve their sprints / release goals.. Support the teams in following Scrum/ SAFe processes and practices.Identifies major risks and removes obstacles that squad team might face during customer requirements delivery.With these activities you will have a great impact on our business: • Coordinate various projects delivery using Agile methodologies: SaFe, Scrum• Organize and facilitate key Agile events including daily standups, reviews, retrospectives, planning,refining and escalation mitigation calls• Work with the squad members to hold backlog refinement sessions and ensure upcoming objectives and work are understood and aligned with the project’s measurable outcomes• Define and set priorities, timelines, manage and mitigate risks assuring project deliverables are met• Resolve conflicts and remove obstacles that squad members might face during project delivery• Manage each sprint with cross functional teams assuring delivery for all sprint activities• After sprint planning, prepare the implementation plan for each project based on the team capacity• Coordinate the flow of work through the team using visualisation boards and delivery data, holding planning/replenishment sessions as needed• Support Agile and Scrum principles, assisting team members in continuous improvementWith these skills you are a great candidate: Experience in IT/Telco operations roles with proven track record of delivering results.Experience as a Scrum Master for at least 3 years, in a software development team is desirableGood knowledge and understanding of Agile frameworks, eg SAFe, Scrum, KanbanExperience working with agile methodologies and DevOps concepts in public cloud environment, such as Continuous Delivery / IntegrationExperience working in a cross-teams environment, different cultures, co-location will be a plusExcellent English verbal and written communications and collaboration skillsExcellent problem-solving skills, with the ability to minimize overhead tasks for the team and manage interdependencies with other teamsExcellent relationship building and influencing skills, with the ability to foster an inclusive team cultureStrong time-management skills, with the ability to juggle multiple tasks and comfortable working under pressureWorking experience in managing highly business critical environments.Ability to build and maintain strong ongoing business relationships at a strategic level with internal and external customers.Sounds like the perfect job? We’ve got even more to offer: Hybrid way of workingMedical and dental servicesLife and hospitalization insuranceDedicated employee phone subscriptionSpecial discounts for gyms and retailersAnnual Company BonusOngoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills You get to work with tried and trusted web-technologyGetting in on the ground floor of a technology changing companyFlexible Vacation – Take time off when you need it, we trust you Special Paternal Program - 4 months of paid paternity leaveLong DescriptionWe recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.