The Order to Cash Senior Collection Analyst is responsible for performing collection activities included in the Order to Cash (OTC) process for the Molson Coors organization together with team support on complex situations, reporting and quality checks for the team members.

KEY RESPONSIBILITIES

• Ensure timely collection of debts and escalation to relevant parties involved (Collection Agencies, Sales, Legal etc.)
• Daily management of Sales orders on hold
• Review and authorize credit for new customers and payers; provide support to the relevant team in charge for requests related to credit reviews
• Provide advice and recommendations to Credit Risk Analyst regarding customer accounts identified to present high risk for Molson Coors financial loss under credit sales terms
• Take action on Bad Debt and Direct Debit Management and preparation of relevant documentation to the relevant team in charge, with focus, but not limited to complex accouns. Account Reconcilliation & line item analysis on accounts, Copies of invoices, Copies of proof of delivery
• Maintain log of customers with actions taken on the account and responsible to keep continuity of the account, maintain and update SOP as per agreed approval flows
• Run reports and analysis to ensure proper prioritization and appropriate actions for collection activities

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