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Collections Process Lead with French

Companie Verificata

Adaugat: 3 săptămâni în urmă

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Companie:
Capgemini Services Romania SRL
Functia Jobului:
Contabilitate, audit & finante
Industrie:
Bancar, finante si asigurari
Locatie & Tipul Jobului:
Iasi | Program Full Time
Nivel experienta:
Nivel mediu
Vechime:
2 ani
Descriere:

As a member of the team, you will participate in meeting service levels, key measurement targets of the team, delivers a high quality and cost-effective service and oversees the process (or part of process) and customer service decisions according to Capgemini methodologies, desk-top procedures and policies. You can take leadership to ensure the delivery of a customer focused service with highly proficient process knowledge, the ability to innovate and continually strive to improve the process and services delivered to the client.

  • Responsible for the day-to-day management of the client’s Accounts Receivable portfolio
  • Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements
  • Ensures quick resolution by the Credit Control Team of issues and escalated items
  • Manages a complex AR portfolio, negotiates and implements payment solutions with clients
  • Responsible for achieving cash collection and ageing targets
  • Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
  • Regularly assesses all credit management controls and procedures for change and improvement
  • Develops strategies and solutions for problematic customers
  • Develops strategies and solutions to overcome credit management and credit control challenges
  • Is able to develop customer complex account reconciliations
  • Ensures cash collection targets are met
  • Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes

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Numele anuntului: Collections Process Lead with French
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