Duties & Responsibilities:

• Ensures that the Wellness program and associated Minimum Wellness Standard are implemented and maintained.
• Contributes to MBR, QBR and HBR meetings with internal and external stakeholders and partners.
• Lead and manage the team of 3rd party Counsellors in the delivery of their assigned responsibilities.
• Attending and presenting at client meetings.
• Data gathering and analysis to measure effectiveness of the program content and initiatives.
• Maintains records, documentation, and reports for all wellness activities at site.
• Conducts monthly wellness audit and data review to ensure continued compliance with the Minimum Wellness Standards and client requirements.
• Manages client reporting requirements.
• Manages internal reporting requirements.
• Handles internal Wellness monthly audits, global audits and any client audits which may arise.
• Oversees the use of the T&S Wellness application on site.
• Creates and maintains monthly wellness calendars.
• Conducts frequent training sessions, including but not limited to “Welcome to Wellness”.
• Hosts frequent employee roundtable sessions.
• Engages with stakeholders as required to seek feedback for continuous improvement of the wellness program and associated offerings.
• Partner with internal departments to ensure that the wellness program is integrated into the recruitment and onboarding program.
• Works with the global research team on all matters of wellness research.
• Works with local operations teams.
• Completes periodic BATS reviews.