Requirements:

Previous extended experience in working with Charisma;
Good to have experience in working with non-EU employees and IGI (immigration office);
Previous HR work experience in a company with 1000+ employees;
Attention to detail and accuracy, highly organized;
High accountability;
Ability to work on own initiative and also contribute in a team environment.

These will be the main objectives and areas of responsibility:

Creating and registering all employment related documents: employment contract, addendums, job description, termination documents, maternity leaves, requested certificates etc. as per current legislation and company policies;
Providing guidance and support to employees on administrative employee issues;
Resolving routine HR requests and/or escalates them as needed;
Creating, organizing, maintaining up to date and archiving personnel records;
Updating Charisma with requested information (employee related and cost centers) and provide different reports from the database;
Providing payroll department with information and employee documents;
Ensuring verifications of documents and database accuracy;
Managing disciplinary investigations;
Managing job redundancy process;
Handling relation with ITM and IGI.

The way of working is hybrid, with 2-3 days/week at the office.

We bring to the game competitive salary and benefits, a lot of learning opportunities and the entire expertise and best practices of the Teleperformance Group: 40 years of experience and more than 400.000 customer interaction experts.

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