Core Responsibilities

• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of customers satisfaction through excellent service.
• Follow up on sales goals and KPIs through coaching and guiding store employees to achieve their best.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, etc. Conduct
• annual performance appraisals to assess training needs.
• Deal with all issues that arise from employees or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance.

What we Require

• Proven successful experience as a retail Store Manager in the cosmetic industry
• Diploma or Certificate in aesthetics or make-up.
• Powerful leading skills and business orientation.
• Customer management skills.
• Strong organizational skills.
• Good communication and interpersonal skills.
• Sound knowledge of English in both written and verbal.
• Knowledge of Italian will be considered as a plus.

What we offer

• Competitive salary according to skills and experience.
• Additional monthly performance related bonus scheme.
• Opportunity for career development.
• On-going training.
• Discount on our products.
• A pleasant and friendly working environment.