Want in? Let’s see:

• Do you speak both Turkish and English at advanced level? Then we’re good to go!
• If you enjoy helping your friends with IT related issues, then most probably you will find our activity here to be exciting;
• You are not so familiar with the IT field, but you are driven to explore a new path? We love to help our colleagues grow!
• If you already have experience in dealing with customers over the phone or even face-to-face, you are a step ahead!
• You know that the customers are different so you adapt your speech to their needs? We need a flexible person like you in our team!

Imagine a day at Stefanini - Take a look!

• You will talk with the clients (via email and phone) in order to help them solve their IT issues: account password reset, Internet connectivity issues, emailing options etc.;
• You will log in remotely to clients’ computer in order to solve the software issues easily;
• You will document the issues that you deal with on a daily basis into the ticketing system;
• Troubleshooting hardware, software and network related issues;
• Escalating problems to the next level of support when necessary;

You will be awarded for your success with:

• Longterm collaboration: Contract for unlimited period of time;
• Longer vacations: Up to 27 days Annual Vacation;
• Learning opportunities: IT and Soft skills training provided by our specialists;
• Bonus for referring new colleagues;
• Health benefits: Private Medical subscription; Massage rooms in our office;
• Flexible benefits: Public transportation reimbursement, Meal tickets, Private pension, Certified courses, Gift vouchers;
• Tailored Career Path;
• Opportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application Developer Specialists etc.;
• Friendly, fun and young team.

Sounds like your next challenge? ?Apply today or reach us at [email protected] for assistance – we are always happy to help.

Before applying, do you want to know more about us? Then check our Life at Stefanini page, Facebook and Instagram where we regularly post insights from our colleagues ☑