Who we are: Open-minded intellectuals who embrace emerging technologies on our mission to create innovative Software Engineering Solutions that will impact millions of users around the world. We are looking for: We’re seeking a Support Specialist fluent in German, adept at performing under pressure in both German and English. Key skills include analyzing and resolving client issues, applying effective problem-solving techniques, and redirecting problems to the appropriate resource. If you have strong language skills and excel in providing timely resolutions, apply now! What you will do: Providing initial remote technical software & hardware support to clients by phone/mail/ticketing tool. What you must have: Ability to perform under pressure in German and English language; Analyzing problems/situations, understanding problem impact on client business; Applying problem solving techniques; Responding to client queries, providing timely resolutions to client issues; Redirecting problems to appropriate resource. What's in it for you: Extended compensation and benefits package Continuous learning opportunities to enhance your professional and soft skills A great working environment with people who put their heart, mind, and soul into everything they do and understand the importance of team spirit We really welcome open-minded and committed people: Eager to take on new challenges and learn new things;Who put their heart, mind, and soul into everything they do;Who enjoy sharing knowledge and understand the importance of team spirit. #LI-ID1