Key Responsibilities:

• Manage team of workers, assign tasks and monitor performance
• Ensure workers productivity and utilization
• Ensure daily/weekly actual performance meeting the forecast plan
• Ensure team engagement and satisfaction.
• Ensure team is kept up to date with their performance and any changes with the task guidelines.
• Perform regularly one to one with each team member.
• Align with OPEX to enforce quality and ensure quality metrics are met.
• Lead and supervise projects with the most efficiency and to assure the highest quality and productivity of the team.
• Meeting SLAs in delivery and quality.
• Drive cross-functional collaboration to ensure operational efficiency and success.
• Ensure resource availability and allocation and of correct assignments.
• Use appropriate verification techniques to manage changes in project scope, schedule, and desired efficiencies.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed, following a clear reporting process for reporting on performance metrics status such as “productivity, attendance, quality, capacity updates, etc.”
• Takes ownership for unexpected situations and drives solutions for solving problems, when they exist.
• Establish and maintain relationships with internal & external stakeholders.
• Create and maintain comprehensive project documentation.
• Support and follow up on trainings for new hires, as well as coaching for existing ones.
• Handle and resolving conflicts efficiently.
• Management of security tokens by assigning and deleting access when required

Work conditions:

• Work from office in Bucharest, Romania
• Full-time Shift

Beginning: ASAP

Number of positions - 1

Job Location: Bucharest, Romania


Additional information:
LXT is an equal opportunity employer and ensures that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision is made based on skills, qualifications, and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.

For more information about LXT please visit our site: https://www.lxt.ai/