Responsibilities:

-Organizes work schedules for employees.
-Monitors and evaluates employee performance.
-Suggests new ways to motivate team members.
-Helps improve employee efficiency.
-Ensures all quantitative and qualitative goals are met.
-Participates in monthly reporting sessions.
-Ensures proper implementation of company procedures.
-Assists in implementing work strategies.
-Provides backup support for employees’ tasks when needed.
-Performs duties as AML coordinator as per company documents.
-Provides backup for financial operations (e.g., payment entries, monitoring balances).
-Develops and oversees processes related to:

• Customer Support: Managing client/debtor requests and responses per internal procedures.
• Portfolio Management: Handling client data and organizing return requests.
• Campaigns: Sending communications (letters, emails, SMS).
• Data entry and management for recovery processes.

Benefits:

• Offered Benefits:Meal Vouchers: You will receive meal vouchers starting from your first month of employment, 35 RON/day.
• Performance Bonus: Opportunity to earn a motivating performance bonus, applicable from the first month of employment. Your motivation and commitment will be rewarded accordingly.
• Continuous Development: Access to training programs aimed at enhancing your professional skills and contributing to your career growth.
• Referral Rewards: Earn a bonus for every successful referral you bring to our team.
• Private Healthcare Package: After probation period you will receive a private healthcare subscription
• Hybrid Working Schedule: Enjoy the flexibility of a hybrid work schedule.

Location: Riverside Tower Building, 8th floor, 6th district, Bucharest
Working type and schedule: hybrid, M-F between 08:00-09:00 to 16:30-17:30

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