Business analyst production systems
Scope of the role

Makes sure that the organization can work with the systems required to plan, execute and ︁︀​︈︈​︈︈​︁︈︃report the production.
This includes preparing the organization for the systems (training) and prepare the systems for the organization (change-requests),
This includes input and validation of all master data for all relevant systems in scope = prepare systems for users.
SAP (Objective module) Coordinator ensures master data up to date within 1 day and that all users are trained according to plan.
He/she is the key role for no interruptions due to reoccurring issues/ problems.

Systems in the scope of the role
SAP modules related with production processes:module (setup change over matrix)

module (BOM, routing, ...)

to RM/GLM (necessary data flowing to production) --- must have idea how and what.

to EWM (necessary data flowing from production) --- must have idea how and what.

database and “technical master data” for OEE, Q&PC measuring equipment, metal detector.

TOOLS:BO and BI
Result areas

Buildingknowledge
-deep understanding of the systems to be able to validate changes, train users, and propose and track any changes.

Project follow up/coordination
- collects issues (user-experiences, management requests) and prepare them for the CCB (including motivation and BC)
- participates in change projects of the systems (blueprint check, validation testing, train users, sign off hand over protocol)
- informs the organization about upcoming/expected changes
- will take care of projects wrt system-implementation or -changes (is the linking pin for IT)

Execution
- daily maintaining of the master data in the systems with input from different peers. The different specialist (like technologists) is responsible for the data itself.
- maintaining the "technical master data" in the systems where and when required
- maintain the "frames" in Objective - new and exceptions with the help of the Group Process Assurance Manager
- train new users
- train users for changes/new modules

Support
- organizes 24hr support (1st line support for users, contact for 2nd line support) --> according "ZERO" principle: this is making sure that a problem occurs only once - must be solved permanently or that work around is available and trained out