Short company description

At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.

Requirements

- Ericsson Operations Engine - Mode of Operations.

- Overall understanding of Automation.

- Troubleshooting skills.

- Network Performance.

- E2E Customer Experience.

- Network Virtualization.

- Problem management.

- Telecom Domain.

- Ericsson Customer Experience Assurance (CEA) Competence.

- Incident management.

- MS TOP.

- Customer Experience Improvement.

- Service Request Fulfilment (OMS).

- System Administration.

- Data Security.

Responsibilities

- Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary.

- Drive recovery processes improvement.

- Offer your technical expertise to our domain support and automated operations team.

- Aid our automation and analytics team with your detailed domain knowledge.

- Construct and polish automated Service Delivery methodologies.

- Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair.

Benefits

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  Performance bonus
  
  
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  Annual bonus
  
  
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  Medical subscription
  
  
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  Life insurance
  
  
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  Gym membership
  
  
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  Trainings
  
  
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  Courses
  
  
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  Certifications
  
  
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  Payment / Compensation for extra hours
  
  
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  Extra days off
  
  
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  Laptop
  
  
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  Mobile phone
  
  
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  Parking space
  
  
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  Meal vouchers
  
  
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  Holiday vouchers
  
  
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  Cultural vouchers
  
  
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  Gift vouchers