The Telephony Expense Management (TEM) analyst is responsible for providing TEM services to the company's IT dept. The position entails end to end responsibility for the management of Wireless Telecommunication costs, working with the IT and telephony suppliers to resolve any related issues. Key duties include management of vendor relationships, report development and analysis, and responding to IT requests.

KEY RESPONSIBILITIES

• Evaluate telecom carrier services pricing model options and maintenance programs to optimize total cost of ownership (TCO) while providing future flexibility for the company.
• Track and manage costs of telephony wireless for the company.
• Maintain strong relationships with IT Finance, partners, vendors and suppliers to ensure clear communication, quality delivery of services and the successful achievement of IT’s financial targets and compliance requirements.
• Support the movement across IT globally towards standard IT processes which minimize telephony cost, improve service delivery of our suppliers, and boost effectiveness.
• Support and maintain the TEM process inclusive of routine inventory with existing or new solutions.