Key Responsibilities:





Provide outstanding customer service via email and phone interactions.


Handle emails and manage voice calls with customers assisting with booking changes or cancellations, lost baggage, and claims.


Communicating with customers through various channels


Responding promptly to customer inquiries


Maintaining a positive, empathic and professional attitude towards customers at all times


Ensure customer satisfaction and provide professional customer support











Perks and Benefits:





Competitive salary package, reflecting your expertise and contributions.


Meal tickets


Private medical subscription


Reimbursement for public transportation subscription


“Bring a friend” Referral Program – Consistent rewards for recommendation


Possibility of exciting incentives or tenure-based bonuses within the project to reward your exceptional performance


Permanent contract with the potential for advancement, providing stability and security.


Fully paid training provided by the company


Exciting career growth opportunities within a globally renowned organization.


Engaging projects with leading global brands, offering diverse and rewarding experiences.


Supportive and collaborative work culture, fostering both personal and professional development.


Please note that this is a long-term contract opportunity.

















Specifications for the working environment:





Dynamic, young and diverse environment


Full equipment provided by company


All modern equipped kitchen and lunch area – including latest coffee/tea machines


Complex facilities for work environment (Subway and all public transportation, local shops, restaurants and pharmacies)