Back Office Quality Support

Founded in 1953, Jungheinrich ranks among the leading solutions providers for the intralogistics sector, with revenue of over €4 billion and more than 19,000 employees worldwide. Our goal is to be the No. 1 choice in intralogistics worldwide. The Group strategy is driven towards growing profitably and creating value sustainably.

As part of this strategy, a unique Global Business Services Center has been established in Brasov, in 2022, working together with all Jungheinrich entities worldwide, providing support in their day-to-day operations.

We are a young organization, in full grow, and we are proud to say that we already proved our capabilities – all our internal customers are very satisfied with the way we work, and our people created strong relationship that makes the team function at its best.

Your main responsibilities:

• Provide day-to-day administrative and operational support to the product recall team;
• Manage internal documentation and ensure accurate record-keeping of recall activities;
• Monitor responses to recall notifications and ensure timely follow-up with relevant parties;
• Assist in the design and continuous improvement of recall processes, ensuring they are efficient, streamlined, and compliant with industry standards;
• Collaborate with the team to provide updates and resolve any issues related to recalls or field actions.

Therefore, a successful candidate would have:

• University degree;
• Excellent communication skills in English (German desirable);
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) or similar tools.
• ERP Systems knowledge (preferably SAP);
• Previous experience of 2-3 years in an administrative, back-office, or support role, preferably within a quality assurance or product recall environment;
• Familiarity with product recall processes and aftersales operations is a plus;
• Attention to detail and good organizational skills;

• A great team, supporting newcomers to adapt fast and to achieve professional excellence very quickly;
• Excellent working set-up, with flexible schedule and hybrid program, allowing you to maintain a balanced life-work style;
• Professional development opportunities through quality training, constant guidance, and support;
• An attractive compensation package adapted to the market conditions;
• Friendly and cozy work environment.

Jungheinrich AG se numără printre cele mai de succes companii de intralogistică din lume. În calitate de angajator de top în domeniu, Jungheinrich oferă perspective excepționale într-o varietate de domenii profesionale.

În fiecare zi, cu ajutorul produselor și serviciilor Jungheinrich sunt manevrate milioane de bunuri în centrele logistice. Suntem unul dintre principalii furnizori la nivel mondial de utilaje de transport în incintă. În plus, dezvoltăm și sisteme de depozitare mari până la sisteme de depozitare cu rafturi înalte complet automatizate. Astfel, oferim clienților noștri un pachet de servicii complet, de la planificare la construcția de rafturi și echipamente, până la dezvoltarea de software, service și servicii financiare. Și în tot ce facem, suntem conștienți de un lucru: implicarea și expertiza angajaților noștri stau la baza succesului nostru. Investim în talentele noastre și avem o cultură bazată pe comunicare, integritate și respect reciproc.