Candidatul Ideal
Customer Order Administrator (24 months), Cluj-Napoca
Descrierea jobului
Are you eager to take your career to the next level? If yes, we encourage your application for the Customer Order Administrator role.
You will be responsible for managing a portfolio of customers, resolving customer enquiries and keeping customers informed, via e-mail and telephone, of the status of their orders in a timely and constant manner.
By joining us as a Customer Order Administrator in Cluj-Napoca, this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!
In This Role, Your Responsibilities will be:
* To accurately and timely enter assigned orders into the ERP system;
* To manage a dedicated portfolio of clients and address any issues reported by them;
* To maintain communication via email with internal/external clients to ensure that order information is managed correctly;
* To submit the necessary documentation to the Documentation Controlling department and ensure that the documentation is delivered to the client on time and is complete;
* To perform data management activities within the system;
* To prepare, when necessary, documents for inspections.
Who You Are:
You stay aligned with your goals and stay productive. You engage in collaborative planning. You convert ideas into actions and produce results with new initiatives. You solicit both input and discussion.
For This Role, You Will Need:
* University degree or equivalent experience and 1 year of professional working experience in an administrative or customer support;
* Languages: English advanced level
* PC skills: MS Office, Internet
* Ability to organize workload and multitasking
* Ability to keep clear and accurate records and reports
Preferred Qualifications that Set You Apart:
* Knowledge in use of spreadsheets, database, word processing and selected job specific software
* Ability to handle several tasks and juggle multiple priorities
* Previous experience in a matrix organization;
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
You will be responsible for managing a portfolio of customers, resolving customer enquiries and keeping customers informed, via e-mail and telephone, of the status of their orders in a timely and constant manner.
By joining us as a Customer Order Administrator in Cluj-Napoca, this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!
In This Role, Your Responsibilities will be:
* To accurately and timely enter assigned orders into the ERP system;
* To manage a dedicated portfolio of clients and address any issues reported by them;
* To maintain communication via email with internal/external clients to ensure that order information is managed correctly;
* To submit the necessary documentation to the Documentation Controlling department and ensure that the documentation is delivered to the client on time and is complete;
* To perform data management activities within the system;
* To prepare, when necessary, documents for inspections.
Who You Are:
You stay aligned with your goals and stay productive. You engage in collaborative planning. You convert ideas into actions and produce results with new initiatives. You solicit both input and discussion.
For This Role, You Will Need:
* University degree or equivalent experience and 1 year of professional working experience in an administrative or customer support;
* Languages: English advanced level
* PC skills: MS Office, Internet
* Ability to organize workload and multitasking
* Ability to keep clear and accurate records and reports
Preferred Qualifications that Set You Apart:
* Knowledge in use of spreadsheets, database, word processing and selected job specific software
* Ability to handle several tasks and juggle multiple priorities
* Previous experience in a matrix organization;
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
Descrierea companiei
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
