Candidatul Ideal
Very good knowledge of Romanian labor law;
Good work experience with Excel and Word;
Previous experience (3+ years) as HR admin;
Medium to advanced English skills.
Descrierea jobului
Previous extended experience in working with Charisma;
Good to have experience in working with non-EU employees and IGI (immigration office);
Previous HR work experience in a company with 1000+ employees;
Attention to detail and accuracy, highly organized;
High accountability;
Ability to work on own initiative and also contribute in a team environment.
These will be the main objectives and areas of responsibility:
Creating and registering all employment related documents: employment contract, addendums, job description, termination documents, maternity leaves, requested certificates etc. as per current legislation and company policies;
Providing guidance and support to employees on administrative employee issues;
Resolving routine HR requests and/or escalates them as needed;
Creating, organizing, maintaining up to date and archiving personnel records;
Updating Charisma with requested information (employee related and cost centers) and provide different reports from the database;
Providing payroll department with information and employee documents;
Ensuring verifications of documents and database accuracy;
Managing disciplinary investigations;
Managing job redundancy process;
Handling relation with ITM and IGI.
The way of working is hybrid, with 2-3 days/week at the office.
We bring to the game competitive salary and benefits, a lot of learning opportunities and the entire expertise and best practices of the Teleperformance Group: 40 years of experience and more than 400.000 customer interaction experts.
Descrierea companiei
Teleperformance is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.
We have 420,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.
Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).
